🗓️ Last Updated: February 2025
O&J HARVEST FARMING LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
We may collect the following types of information:
- Personal Information: Name, email address, phone number and delivery address when you place orders or contact us.
- Business Information: Company name and business details for wholesale customers.
- Transaction Information: Order details, payment information and purchase history.
- Technical Information: IP address, browser type and device information when you visit our website.
- Communication Data: Records of your correspondence with us via email, phone or WhatsApp.
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Providing customer support and responding to your requests
- Sending promotional offers and updates (with your consent)
- Improving our products, services and website
- Complying with legal obligations
- Preventing fraud and ensuring security
We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services (e.g., delivery services, payment processors).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, sale or acquisition of our business.
- With Your Consent: When you explicitly authorize us to share your information.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to keep your account credentials confidential.
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request transfer of your data to another service provider.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Please note that disabling cookies may affect some website functionality, such as keeping items in your cart or staying logged in.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
